ERROR unpacking the package

  • dduet

    (@dduet)


    10 years ago

    Hi,

    I purchased your testimonials plugin however we cannot install it, I keep getting this error:

    Unpacking the package…

    Installing the plugin…

    The package could not be installed. No valid plugins were found.

    Plugin install failed.

    Please advise.

    ALSO – I HAVE EMAILED EVERY SINGLE EMAIL ADDRESS ON YOUR WEBSITE – ONLY TO HAVE THEM ALL BOUNCE BACK – ARE YOU A REAL COMPANY OR A SCAM???

    Peter

    https://www.ads-software.com/plugins/testimonialslider/

Viewing 1 replies (of 1 total)
  • Plugin Author N-Tech Technologies PVT LTD

    (@ntech-technologies)

    Hello Mr. Peter,

    First, Thanks for posting your query. And we apologize for any unintended trouble from our side.

    We are a real company operating over 3 years with huge clientele and internal workforce. We had created 2 version of this plugin, We even sale paid version of this plug-in and have our all emails working and providing support withing 48 hours.

    To solve this issue, please email the issue with screenshots and the site ftp and admin panel details to [email protected]

    I will personally take care of this.

    Also, somehow, we are not able to see you that you have purchased this plugin, can you let us know if you purchased this plugin (pro version) or installed the free version.

    Regards,
    Team N-Tech.

Viewing 1 replies (of 1 total)
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