Error updating

  • Resolved davidgimenez

    (@davidgimenez)


    9 months, 2 weeks ago

    Hello, I updated the free plugin and the pro and you can see that in the total earned this month it is no longer correct, the plugin adds more money to me than what I earned in the total shown by WooCommerce I changed to previous versions and everything is correct, check for errors but it doesn’t show me any error on my server side, I’m waiting for a response, thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Mark Kevin

    (@mkesteban08)

    Hi @davidgimenez,

    Good day! Thanks for reaching out, and for bringing this to our attention.

    Could you please provide me with a screenshot of where you are checking this from your end? I would also like to accurately check this on my test site. Thanks in advance!

    Plugin Support Mark Kevin

    (@mkesteban08)

    Hello @davidgimenez,

    To follow this up, I double-checked it on my site’s WooCommerce’s new Analytics page, and it looks like the data is accurately displayed from there regarding the total of orders.

    Looking forward to your response regarding where you checked this on your site, and to helping you with this.

    Thread Starter davidgimenez

    (@davidgimenez)

    For example, in WordPress exritorio it shows me the total earned this month with WooCommerce, for example, I earned 500 dollars and I updated your plugins and instead of 500 dollars it shows me 800 dollars, this is an example.

    Plugin Support Mark Kevin

    (@mkesteban08)

    Hi @davidgimenez,

    Thanks for that example. Could you please provide us with a screenshot regarding where you are comparing this, so I can double-check this again from my end? Thanks in advance!

    Thread Starter davidgimenez

    (@davidgimenez)

    In WordPress desktop in Woocommerce state it adds more money than what I earn in the month if I update your plugins, both the free and the pro

    Plugin Author Josh Kohlbach

    (@jkohlbach)

    Hi @davidgimenez, just touching base here to let you know we have now replicated this issue and will have a fix out on the next patch.

Viewing 6 replies - 1 through 6 (of 6 total)
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