Error updating plugin

  • Resolved nakvic

    (@nakvic)


    3 years, 5 months ago

    I’m experiencing an issue updating one plugin for wordpres.
    Could you please advise in solving the issue?

    Downloading update from https://downloads.www.ads-software.com/plugin/photonic.zip [^]…
    An error occurred while updating Photonic Gallery & Lightbox for Flickr, SmugMug, Google Photos & Others: Download failed. cURL error 28: Operation timed out after 30000 milliseconds with 16641727 out of 17051346 bytes received

    Regards,
    Victor

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Sayontan Sinha

    (@sayontan)

    This isn’t really due to Photonic – it is due to speed issues between your server and WordPress. However, you can increase the timeout via Photonic itself, from Photonic → Settings → Generic Options → Advanced → Increase cURL timeout. You can try setting it to 60.

    Thread Starter nakvic

    (@nakvic)

    Thanks! It worked.

    Regards,
    Victor

Viewing 2 replies - 1 through 2 (of 2 total)
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