Error updating WordPress

  • Resolved katherinemasters

    (@katherinemasters)


    4 years, 2 months ago

    Hi there,

    I was trying to update my WordPress to the latest (after I had updated about 3 or 4 plugins, I should probably have updated WordPress first…) and now I am getting the error:

    ‘An automated WordPress update has failed to complete – please attempt the update again now.’

    Only, every time I attempt the update I get the same error message… not sure what to do now. Should maybe update the theme and see if this resolves the issue? Thanks.

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  • Moderator James Huff

    (@macmanx)

    Try downloading WordPress again, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and delete then replace your copies of everything on the server except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings.

    Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.

    Thread Starter katherinemasters

    (@katherinemasters)

    Thanks so much James, have a good day.

    Katherine

Viewing 2 replies - 1 through 2 (of 2 total)
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