Error uploading new extenstions

  • Resolved mpearce216

    (@mpearce216)


    6 years, 11 months ago

    I just bought the new extensions. However, when I upload and activate it I get the following error message:

    The Ultimate Member – Private Messages extension requires the Ultimate Member plugin to be activated to work properly. You can download it here.

    I recently deactivated it and reactivated the um plugin, but it looks like it is working properly now. I don’t know if that has to do with anything.

Viewing 3 replies - 1 through 3 (of 3 total)

  • If you’re activating 2.0 then you should deactivate the old UM core and all old UM plugins so you want get that message.

    Thread Starter mpearce216

    (@mpearce216)

    So, I installed UM a couple of days ago and got the 2.0 version. When the package was bought by my coworker, it emailed us all of the 1.* versions. I’m surprised that we didn’t get sent the 2.0 version right off the bat. Is there a way to specify whether or not you want 1.** of 2.0 version for the extensions?

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi,

    We cannot provide support regarding the premium extensions in the free support forum. Please contact us at https://ultimatemember.com/support/ticket/

    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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