Error upon checkout

  • Resolved Josh Fisher

    (@mrjoshfisher)


    1 year ago

    Hello,

    Getting a fatal error with the plugin when someone goes through checkout, 

    Fatal error: Uncaught Error: Call to undefined function Dompdf\mb_internal_encoding()

/plugins/print-invoices-packing-slip-labels-for-woocommerce/includes/vendor/dompdf/dompdf/src/Dompdf.php on line 295
    Plugin Version: 4.4.1
PHP Version 7.4.33
Woocommerce 8.5.2
Wordpress 6.4.3

    Any advice? as the plugin is at latest version and has only started happening a few days ago,

    Cheers

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi Josh Fisher Nesbitt,

    Thanks for reaching out.

    It seems like the mbstring extension is not enabled on your server causing the issue. To install the mbstring extension in PHP for WordPress, you’ll typically need to access your server where PHP is installed. Once you’ve made the necessary changes, restart the server to ensure the modifications take effect.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi?Josh Fisher Nesbitt,

    As we did not receive any response or follow-up questions from you, we will assume you got this working to your requirements. If you still have any more questions for us, please open a new thread, because we will mark this one as resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
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