Hotlink Protection access restrictions error

  • Resolved klatch

    (@ibaruah)


    4 years, 1 month ago

    UPDATE: I solved it by disabling Hotlink Protection on my host, however is there a workaround as Hotlinking is an important feature?

    > Please help me understand and solve this error by whats causing the error during Bulk Image Optimization. I don’t have any access restriction in place either on my host or wordpress. Error is occurring for all the images across website. Full error message:

    > “Error: There was an error and your request was not processed. (xyz.png: URL is inaccessible from our server(s) due to access restrictions.)”

    • This topic was modified 4 years, 1 month ago by klatch.
    • This topic was modified 4 years, 1 month ago by klatch. Reason: update

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Gerard Blanco

    (@sixaxis)

    Hi, klatch!

    Unfortunately, there is nothing we can do from our side. Our servers need to access your images in order to optimize them, and having a hotlinking prevention feature means that you are preventing ShortPixel from optimizing images.

    Best,

    I am getting the same error and checked godaddy and hotlink protection is not enabled. Is there another reason I cant optimize image and getting the following error message. My server does have a firewall and using the godaddy CDN.

    There was an error and your request was not processed. (xyz.jpg: URL is inaccessible from our server(s) due to access restrictions.)

    • This reply was modified 3 years, 12 months ago by jjcstudios.
    Plugin Support Gerard Blanco

    (@sixaxis)

    Hi @jjcstudios,

    Could you please open a new thread with your issue? Trying to keep things organized ??

    Thank you,

Viewing 3 replies - 1 through 3 (of 3 total)
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