• Resolved simbian

    (@simbian)


    I enabled to show USP form only if the user is logged in.
    But when i try to submit a post it gives me the error
    Errore: URL utente richiesto
    But the user is authenticated and in fact the URL field is hidden.
    I use User Registration plugin for managing frontend user registration and login.

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Jeff Starr

    (@specialk)

    Glad to help, but not sure what this means:

    “Errore: URL utente richiesto”

    Is that a translation or something, can you let me know in English what it says. That way I can understand and try to help, thank you.

    Thread Starter simbian

    (@simbian)

    Yes sorry, it’s the Italian translation of the string “User URL required”.
    In USP options Post URL is enabled and required and under Registered Users section i have these checked

    https://postimg.cc/p9XK5TNp

    Plugin Author Jeff Starr

    (@specialk)

    I just tested the same configuration on default WP (i.e., using the hidden URL field), and there is no issue. So the issue must be some conflict with the User Registration plugin. If you let me know the steps to replicate the issue on default WP (i.e., only the USP and User Reg. plugin active), I’ll investigate asap.

    • This reply was modified 3 years, 1 month ago by Jeff Starr.
    Thread Starter simbian

    (@simbian)

    In order to replicate the issue i created a page with these shortcodes:

    [usp_member]
    [user-submitted-posts]
    [/usp_member]

    [usp_visitor]
    [user_registration_my_account]
    [/usp_visitor]

    so a logged in user see the USP form and a non logged in user see the login form created with User Registration plugin.
    Once logged in try to submit a post and it gives error:

    https://postimg.cc/TpTtRTkH/cbe7134b

    I also tried login through wp-login.php instead frontend form created with User Registration plugin but have same error.

    Plugin Author Jeff Starr

    (@specialk)

    Great. What is the link to the User Registration plugin, so I can spend some of my time looking at this, hopefully will be able to resolve any issue on the USP side of things.

    Thread Starter simbian

    (@simbian)

    Plugin Author Jeff Starr

    (@specialk)

    Ok so I activated User Registration and USP free version on default WP. I enabled the hidden URL field and tried submitting a test post while logged in. The result is normal: the post was submitted successfully with no errors.

    So the issue is probably is with your theme, or perhaps some other plugin. In which case some basic troubleshooting is recommended to find out what’s happening. I would be glad to provide a troubleshooting guide if it will be useful for you.

    Or if there is anything else I can help with just let me know, glad to help anytime.

    Thread Starter simbian

    (@simbian)

    I did some tests and disabled all plugins except USP free version, User Registration, Akismet and JetPack, i also activated Twenty Twenty theme and tried to submit a post but i still get the error message in red “User URL required” after clicking Submit post button.
    From browser console i see no errors, just some jQuery related warnings.
    I also tried enabling WP_DEBUG but no errors showing.
    By the way in the USP options i set Post URL Display but don’t require and in this way the post was successfully submitted.

    Plugin Author Jeff Starr

    (@specialk)

    That’s useful infos, thanks. I tested with the URL field both optional and then required. Each test there are no errors.

    For this:

    “..disabled all plugins except USP free version, User Registration, Akismet and JetPack,”

    Try with just USP and User Reg. active. All other plugins deactivated. And using the default WP theme. Alternately you could set up a new WP site for testing, then try again that way.

    Plugin Author Jeff Starr

    (@specialk)

    Do you still need help with this, @simbian. Let me know one way or another, thanks.

    Thread Starter simbian

    (@simbian)

    Hello, i didn’t found the solution with the Post URL option display and required (also deactivating everything and tried with official WP themes), anyway solved with the option set display but not required, so ok.

    Plugin Author Jeff Starr

    (@specialk)

    Alright that works. I’ll keep an eye on this thread, so let me know if any further issues, questions, etc. Glad to help anytime.

Viewing 12 replies - 1 through 12 (of 12 total)
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