Error when activating

Hi,

When I activate this plugin I get the following message:

Our server cannot access your shop domain. Please note you need a working domain (no localhost) that is accessible from the internet and is not password-protected.

Note: Currently we do not support wordpress setup in a sub-directory (eg: example.com/this-is-a-sub-directory/), only root directory is supported, e.g.: yourdomain.com or shop.yourdomain.com

Check your setting, hosting or cloudflare to whitelist the /wp-json/* urls, it is needed for our system to contact your shop.

We are not using a subdomain, localhost, password protection etc and A2 hosting have confirmed /wp-json URL’s are enabled.

Any ideas what might cause this?

Plugin is currently enabled but has not taken over the Woocommerce reviews, presumably due to the error and no active link to judge.me.

Many thanks,
Graham

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