Error when activating the plugin

  • Hi, I have downloaded the plugin and when I activate it I get the following error:
    The plugin does not have a valid header.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor pcarvalho

    (@pcarvalho)

    Hi Katia, sorry for this. We just updated the plugin and you might have caught it during the update. Can you try removing and restarting the process?

    Thread Starter bird_k_97

    (@katia97)

    Hello!
    I have deleted and reinstalled as you told me but I get the same error I told you about.

    Plugin Contributor pcarvalho

    (@pcarvalho)

    thanks for following the instruction Katia. We don’t seem to be able to reproduce this issue.
    If you install it via the plugin dashboard, does the same happen?

    Plugin Contributor pcarvalho

    (@pcarvalho)

    If that doesn’t work, can you please try this direct link?
    https://downloads.www.ads-software.com/plugin/interactive-geo-maps.1.6.9.zip

    • This reply was modified 12 months ago by pcarvalho.
    Thread Starter bird_k_97

    (@katia97)

    Sorry.. the same error

    Im using WordPress 6.4.1 if it can be of help to you

    Plugin Contributor pcarvalho

    (@pcarvalho)

    How about the earlier version?

    https://downloads.www.ads-software.com/plugin/interactive-geo-maps.1.6.6.2.zip

    The newer version has some fixes, perhaps doing the upgrade via the backoffice will work for you.

    thanks for your patience Katia.

    Plugin Contributor pcarvalho

    (@pcarvalho)

    We have a quick video guide on how to install the plugin, if it helps:

    Check the video around the time 00:48s. Does it work for you?

    Thread Starter bird_k_97

    (@katia97)

    Now yes, by installing version 1.6.6.2 it was possible to install it without any problem. Maybe there is something in the new update that clashes with the new version of WordPress,
    Thanks for your attention, best regards!

Viewing 8 replies - 1 through 8 (of 8 total)
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