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  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @austinnguyen

    Thank you for reaching out to us, we are here to help.
    We have not encountered this error before, so I would not think this error is solely caused by our plugin, but instead is showing the issue that is triggered by an action of another plugin (something is adjusting the $name string that is showing up in the wrong value).

    In this case, I would start by:

    • deactivating the Zettle plugin; you can do this via ftp, by changing the directory name, in the situation where you can’t see the plugin page.
    • Then after this, you should have access again to the plugin page, where you can deactivate all other plugins.
    • After this you can activate only the WooCommerce and Zettle plugin and verify that this works.
    • Then you can add all other plugins one-by-one until the page stops working again (so you know what plugin is causing this value change/ causing the issue.

    Please let me know what plugin you find that is causing this, so we can take a look and see if we can reproduce the issue (and possibly find a solution for this; if it isn’t another developer that needs to take action on this).

    Pending your response.

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    since we did not receive any response or follow-up questions from you, we will assume you got this working to your requirements. If you still have any more questions for us, please open a new thread, because we will mark this one as resolved.

    Kind regards,
    Joost

Viewing 2 replies - 1 through 2 (of 2 total)
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