Error when changing permalink

  • Hi everyone,

    I hope someone can help me with this issue. Our dev team has been looking into it, but we still can’t figure out why this error is occurring.

    The issue we are facing:

    Whenever I change the permalink structure to anything other than “Plain” (e.g., https://site.com/blog/?p=123), we see an error message on the live post pages:

    “The requested URL was not found on this server,”

    This happens even though the permalink settings page says “saved successfully” after the changes.

    We’re not sure why the post URLs aren’t loading properly after switching the permalink structure.

    What We’ve Tried

    Tried and failed:

    • deactivating all our plugins
    • changing the permission levels of our .htaccess file

    I’ve tried various ways to resolve this issue, but unfortunately, nothing has worked so far.

    If anyone has faced a similar issue or knows potential causes and solutions, I would greatly appreciate your guidance.

    Thank you in advance for your help!

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  • First check whether you are really using an Apache web server. Only this would use the .htaccess file.

    If you are using an Apache web server, delete the .htaccess file and have it recreated via the WordPress backend under Settings > Permalinks.

    If you are not using an Apache web server but e.g. nginx, a configuration must be stored in this. WordPress cannot do this for you, the hoster’s support team must do this. You can find instructions on what to enter there on the Internet.

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