Error when changing report dates

  • Resolved lito51

    (@lito51)


    6 years, 6 months ago

    When changing the date to see a report an error occurs, I have tried with different dates and the result is always the same. Attached error indicated.

    Fatal error: Uncaught Exception: DateTime::__construct(): Failed to parse time string (NaN-NaN-NaN) at position 0 (N): The timezone could not be found in the database in /home/auxaldis/public_html/fundacioneco.es/wp-content/plugins/download-monitor/src/Admin/Reports/Page.php:61 Stack trace: #0 /home/auxaldis/public_html/fundacioneco.es/wp-content/plugins/download-monitor/src/Admin/Reports/Page.php(61): DateTime->__construct(‘NaN-NaN-NaN’) #1 /home/auxaldis/public_html/fundacioneco.es/wp-content/plugins/download-monitor/src/Admin/Reports/Page.php(171): DLM_Reports_Page->get_date_range() #2 /home/auxaldis/public_html/fundacioneco.es/wp-includes/class-wp-hook.php(286): DLM_Reports_Page->view(”) #3 /home/auxaldis/public_html/fundacioneco.es/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #4 /home/auxaldis/public_html/fundacioneco.es/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #5 /home/auxaldis/public_html/fundacioneco.es/wp-admin/admin.php(224): do_action(‘dlm_download_pa…’) #6 /home/auxald in /home/auxaldis/public_html/fundacioneco.es/wp-content/plugins/download-monitor/src/Admin/Reports/Page.php on line 61

    I attach the code line

    $ to_date = new DateTime ($ to);

    The version of the plugins that I have installed is 4.0.7 and 4.9.5 in WordPress. Could you help me?

    Thank you very much

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello,

    Can you please let us know if you had also contacted on our private support? If not, can you please let us know the PHP version on your server?

    Hey @lito51,

    I’m trying to reproduce this issue but I’m unable to. Could you please contact us via download-monitor.com/contact so I can have a look at your website?

    Kind Regards,

    Barry Kooij

Viewing 2 replies - 1 through 2 (of 2 total)
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