Error when I add Gutenberg Widget

  • Resolved Lulu_n10

    (@lulu_n10)


    5 years ago

    Hello,

    I want to use Nextgen Gallery Gutenberg widget and I have an error when I add the widget.
    Wordpress say : “Ce bloc a rencontré une erreur et ne peut pas être prévisualisé.”
    In english : “This block has encountered an error and cannot be previewed.”

    I updated WordPress and Nextgen gallery in the last version.

    Can you help me ?

    Thanks.

Viewing 1 replies (of 1 total)
  • gabyimagely

    (@gabyimagely)

    Hi @lulu_n10

    Sure, let’s first review the basics.
    – Check if our plugin is updated.
    – Confirm with your hosting provider that your installation meets these requirements: https://www.imagely.com/docs/requirements/
    – Remove and re-install our plugin.

    If the problem persists, please try to check for existing conflicts
    – Temporarily deactivate all your plugins except NextGen Gallery.
    – Is the problem solved? Then, it was caused by one of your plugins. Please check one by one and find the one causing the problem.
    – If the problem is not solved with the deactivation of the plugins, try changing to a standard WordPress theme, it could be a conflict with your current theme.

Viewing 1 replies (of 1 total)
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