error when i try to edit my stripe info

  • Resolved supportgc

    (@supportgc)


    3 years, 3 months ago

    I got the next message when i try to edit the stripe info on woocommerce/payments/overview “There was a problem redirecting you to the account dashboard. Please try again.”

    I need to renew the stripe info for another info, some one can help me?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    As a first step, could you please let us know which plugin are you using for handling payments via stripe?

    Also, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thanks!

    Thread Starter supportgc

    (@supportgc)

    i was using “WooCommerce Payments – Credit card / debit card” connected to jetpack. I solved the problem by uninstall jetpack plugin and reinstall again

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Oh! That’s wonderful ??

    Great! I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Cheers.

Viewing 3 replies - 1 through 3 (of 3 total)
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