Error When Optimizing:

  • Resolved stayfitcentralcurt

    (@stayfitcentralcurt)


    1 year, 8 months ago

    Hello,

    I’m trying to optimize images using Imagery and keep getting the same message which says “Invalid token header. No credentials provided.?“

    I checked and our API is installed w imagify and we have plenty of space left with our account.

    Any ideas what I need to do fix are greatly appreciated.

    Curt

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author WP Media

    (@wp_media)

    Hi @stayfitcentralcurt

    I am sorry to hear about the issue!

    Can you try to uninstall and re-install Imagify and then re-apply your API key? Your already optimized images won’t be affected.?

    Once you have done the above you can try to test optimization again if it started working. If there is still an issue can you please check this guide if it helps you to solve the error?

    Feel free to let me know how it goes.

    Best Regards,

    Ioanna

Viewing 1 replies (of 1 total)
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