Error when ordering “Payer District is a required field.”

  • Resolved ptptpt

    (@ptptpt)


    2 years, 8 months ago

    Hello, I have a problem with the woocommerce checkout page, when I am already in the order page I fill in all the information I need for the order I have a problem: Payer’s District is a required field.
    I don’t know how to fix it, please help
    https://iv.pl/image/discr.GIoaLae

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  • Hi @ptptpt

    Thanks for sharing the screenshot.

    Please note that the payer’s District is not a field in the default WooCommerce checkout page. It is coming from another plugin.

    You can find out which plugin is it coming from by deactivating the plugins one by one.

    Once identified, you’ll want to check if there is an option to disable the **required** option in the plugin’s settings. If not, we’d recommend contacting the plugin developer directly for further assistance in this regard.

    I hope this helps!

    We haven’t heard back from you in a while, so I’m marking this thread as closed – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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