Error when saving ad

  • Resolved mikehermary

    (@mikehermary)


    4 years, 9 months ago

    Hello,

    I am trying to create an image ad on our staging site. When I click the “Update” button, the following error message is displayed: The link you followed has expired. Please try again . The ad’s title and group it belongs to is being saved, but the “Ad Type” keeps reverting to “Plain Text and Code” each time the ad is saved.

    The website is running WordPress 5.2.5 and PHP 7.3.14.

    Cheers,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Henning

    (@henningaa)

    Hi mikehermary,

    thanks for reaching out.

    Last time we saw this behavior it was caused by the OneSignal plugin. If you are using this plugin please ugrade and try again.

    If you don’t use this plugin I kindly ask you to follow this guide to debug your plugins to find the trouble-causing one and report back to me with the results.

    Best regards,
    Henning

    Thread Starter mikehermary

    (@mikehermary)

    Hello,

    Thanks for the info. I have updated the OneSignal plugin and the ads are being saved correctly now.

    Cheers,

    Plugin Support Henning

    (@henningaa)

    Hi mikehermary,

    great to hear that the issue is solved.

    If you have further questions regarding Advanced Ads, please don’t hesitate to open a new thread.

    Best regards,
    Henning

Viewing 3 replies - 1 through 3 (of 3 total)
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