Error when sending a review from a letter

@nadezhdakhachaturova thank you for using our plugin.

We need more information to investigate what is causing the issue. Can you ask that buyer to forward you a copy of the reminder email so you can test the link on the email yourself? Then let us know what specific error message it will give you upon clicking the link.

Thank! So make or create a test order. But now one more problem has become clear: the reviews are not broadcast on the site. Is this due to REST API error?

It is difficult to say what is the problem without seeing a screenshot.

If you have issues with REST API, please check this solution article: https://cusrev.freshdesk.com/support/solutions/articles/43000054875-plugin-not-able-to-receive-reviews-because-wp-rest-api-is-disabled

We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If this is not the case, please let us know and we’ll be happy to help.