Error when sending the form

  • Resolved Wandertrvl

    (@wandertrvl)


    10 years, 4 months ago

    Hi

    First of all, great plugin but somehow i cant get it to work properly ?? I set up the box, put it in all my pages, connected with MailChimp and so on, yet everytime I put my name and email in the form it returns “Error! There was an error submitting your info.” I tried with different emails too. What could be the reason for that?

    Thanks

    https://www.ads-software.com/plugins/wp-conversion-boxes/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Ram Shengale

    (@ramshengale)

    Hi Wandertrvl,

    After integration with MailChimp did you select a list for the box on Step 2 : Customize Box page?

    I’ll also check on my localhost copy to see if it’s a plugin issue.

    Ram

    Thread Starter Wandertrvl

    (@wandertrvl)

    Hi Ram,

    I actually have just one list created in MailChimp and your plugin automatically selected it when i integrated them.

    Thanks

    Plugin Author Ram Shengale

    (@ramshengale)

    Did you actually go and save it on the Box Customize page. Clicking on Save and Next is important after you’ve integrated.

    Also, please send me the link to the page on your site where you have this box so I can check.

    Thread Starter Wandertrvl

    (@wandertrvl)

    I’m pretty sure i did, nevertheless i just went on and added another list to my MailChimp (so that it doesnt connect automatically), removed and added again integration with MailChimp and chose manually my list and now it works ??

    Anyway I have another problem ?? Even tho the form confirms subscription the contacts are not added to my lists in MailChimp. I tried 3 times with several different emails, refreshed MC, relogged and nothing – list is still empty. Do you know if it’s normal and contacts will appear there just a bit later or there’s something wrong here?

    Just in case, i placed the form at https://www.wandertrvl.com/payment/

    Thread Starter Wandertrvl

    (@wandertrvl)

    OK, i didn’t notice i have to confirm the subscription, now it works perfectly! Thanks Ram, problem resolved!

    Plugin Author Ram Shengale

    (@ramshengale)

    Cool.

    Just FYI, the pro version is out and you may want to check it out: https://wpconversionboxes.com

    Ram

    Thread Starter Wandertrvl

    (@wandertrvl)

    cool, i’ll check that out. Thanks!

    Hello, I′m having the same problem:Even tho the form confirms subscription the contacts are not added to my lists in MailChimp. Where did you find the “confirm the subscription”?

    Plugin Author Ram Shengale

    (@ramshengale)

    HI gabirosemberg,

    The user who subscribes to your list gets a confirmation email. He needs to “confirm the subscription” by clicking on a link in that email and then he’ll be subscribed to your list.

    This is called Double-Optin or Confirmed Optin process.

    Ram

Viewing 9 replies - 1 through 9 (of 9 total)
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