Error when setting up SMTP

  • Resolved itsupportesacademy

    (@itsupportesacademy)


    2 years ago

    I installed and setup WP Mail SMTP and connected it through Zoho. I added the correct Zoho SMTP information and the Application-Specific Password but I still can’t get the WP Mail SMTP to send a test email. Why is that so and what can I do to resolve the matter?

    SMTP Settings Used:
    Other SMTP
    Encryption: TLS
    SMTP Port: 587
    Authentication: On

    WP Mail Logging Log Error: SMTP Error: data not accepted.

    SMTP Error Message: SMTP Error: data not accepted.SMTP server error: DATA END command failed Detail: Relaying disallowed as [email protected]
    SMTP code: 553

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter itsupportesacademy

    (@itsupportesacademy)

    Update: I was able to find the issue that cause the SMTP setup to not work. Once the issue is resolved, the SMTP Plugin is now working properly.

    Plugin Support Dake

    (@dakeg)

    Hi @itsupportesacademy

    That’s great, I’m glad to hear you got that sorted! Thank you for taking the time to let us know.

    If you have any other questions, please feel welcome to reach out! ??

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Error when setting up SMTP’ is closed to new replies.

Tags