Error/Settings lost when updated to ver 3.0 ?

  • ResolvedPlugin Contributor Libin

    (@libinvbabu)


    10 years, 4 months ago

    Hey all,

    If you found that all/some data lost when plugin updated to the latest 3.0 version, or your login page is just a white page, don’t be panic.

    Just go to the plugins page and deactivate “Erident Custom Login and Dashboard” first. Then re-activate the plugin again.

    Thats it. All of your old options will be back. Feel free to reply to this thread or open a new thread if you have some problem.

    ** Technical Explanation**
    Plugin’s db structure entirely changed on ver 3.0 So plugin needs a clean up on db. Db cleaning will happen only when the plugin gets re-activated. This problem will occur only when you bulk update the plugins.

    Cheers,
    Libin.

    https://www.ads-software.com/plugins/erident-custom-login-and-dashboard/

Viewing 2 replies - 16 through 17 (of 17 total)
  • Plugin Contributor Libin

    (@libinvbabu)

    This issue will happen if you are upgrading from a plugin version below 3 to the new version.

    Thanks for informing.

    I updated from the previous version, and it occurred. I will have to manually enter the customizations to 28 sites on the multisite network.

Viewing 2 replies - 16 through 17 (of 17 total)
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