Error when uploading image using cell phone.

  • Resolved giovan

    (@giovan)


    1 year, 1 month ago

    Error when uploading image using cell phone. I am your plugins: wpuf post forms, but it does not allow me to upload images using my phone’s camera. It tells me that the file size is too big. I show you this video: https://drive.google.com/file/d/1yg62y3dDGvKUvEt2aBfdViKfQtpASdVU/view?usp=sharing

    I already updated the server. Changing from the .php.ini file change the value:

    ;php_admin_value[post_max_size] = 30M
    ;php_admin_value[upload_max_filesize] = 30M

    ;php_admin_value[max_file_uploads] = 30

    and too in all server: UPLOAD SIZE in 600 MB

    I want to post from my cell phone.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Saiful Islam

    (@saifislam01)

    Hi?@giovan,

    → Have you checked for any theme or plugin conflicts on your website? It appears there might be a conflict on your site. So, you’ll need to investigate if it’s coming from any other plugin.

    Please make sure that you’ve already done the conflict test. If you haven’t yet, please follow the below procedures for testing purposes.

    • Deactivate all plugins except the latest version of the WP User Frontend Plugin.
    • Use a default theme such as twenty-twenty or twenty-twenty-one.
    • Use the default language on your website.
    • Make sure you’re using PHP version 8.0 on your website.
    • Clear your site cache as well as the browser cache, and try the process again.

    If you are still having the problem, then kindly contact through the website for further assistance.

    Regards!

    Thread Starter giovan

    (@giovan)

    Thanks for your answer.
    I have followed all your instructions and it does not work.

    I have deactivated all the plugins and only yours is active.
    I’ve changed the theme to twenty-twenty.
    PHP version is 8.2
    The language of the site is now United States English.
    I have cleared the cache.
    I invite you to do the test with your cell phone to verify the problem on your own.

    Plugin Support Saiful Islam

    (@saifislam01)

    Hi @giovan,

    If you’re still experiencing the issue even after checking for theme or plugin conflicts on your website, please reach out to us through the website for further assistance.

    Regards!

    Another thing to check if the above doesn’t work.. Make sure your VPN isn’t interfering with the upload. With the phone’s VPN turned on, my photos wouldn’t upload. Turned off, uploads worked fine.

Viewing 4 replies - 1 through 4 (of 4 total)
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