• Resolved Anita C

    (@mymothersdaughter)


    Hello, on a site I manage, they’ve reported this which I can actually replicate. It is using a plugin from RewardStyle. The site is current on WordPress and I upgraded even to PHP 8.2 and it’s still giving this error.

    When the shortcode for the plugin is on the page and we hit Update, we get a white screen with the two errors. Not sure how to resolve it but we disabled the plugin for now. If you need a copy of the plugin. Let me know.

    Warning: fopen(//assets.rewardstyle.com/images/search/350.gif): Failed to open stream: No such file or directory in /home/customer/www/XXXXXXXXXX/public_html/wp-content/plugins/accessibility-checker/includes/rules/img_animated_gif.php on line 96

    Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/XXXXXXXXXX/public_html/wp-content/plugins/accessibility-checker/includes/rules/img_animated_gif.php:96) in /home/customer/www/XXXXXXXXXX/public_html/wp-admin/post.php on line 231

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author williampatton

    (@williampatton)

    Hey @mymothersdaughter,

    Thanks for reporting this. From the log messages you shared, I can see why this might happen and have been able to reproduce it on a test site. We will work on a fix. I can update you when we know that the fix is going out so that you can double-check that it is resolved on the site that you are managing.

    Thanks again for letting us know!

    Plugin Author williampatton

    (@williampatton)

    Hey @mymothersdaughter,

    We just released version 1.10.1 with a change that should resolve this issue for you. It is caused by the RewardStyle plugin using loading icons that were scheme-relative and we had not accounted for those when checking animated gifs. We account for that now in the plugin checks so you should have no issue saving posts that have RewardStyle shortcodes in them.

    If you spot this issue again let us know and we can revisit but I think what was just released should solve this issue for you.

    Thread Starter Anita C

    (@mymothersdaughter)

    Thanks so much @williampatton! I will go update and test it out.

    Thread Starter Anita C

    (@mymothersdaughter)

    @williampatton thanks again for the turnaround on this. It’s all working as it should! This thread can be closed now.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Error when using Classic Editor and RewardStyle Shortcode’ is closed to new replies.