Error with discounts for quantities of 18 or over

  • petersenlloyd

    (@petersenlloyd)


    1 month ago

    I have a bundle discount set up so that it gives a $1 discount for every item after the the first one, by giving a Fixed Discount of $1 for an Item Quantity of 2, a Fixed Discount of $2 for an Item Quantity of 3, a Fixed Discount of $3 for an Item Quantity of 4, etc. All of these work just fine.

    However, when you get to 18 items in the cart, the discount doesn’t apply anymore. It applies no discount, even though it’s set up for a $17 Fixed Discount for and Item Quantity of 18.

    Every quantity above 18 does the same thing, except for 19, which applies a discount for $54.72!

    I’ve checked all quantities up to 27, because I have a item limit on my cart of 27 (only 27 of my product can fit in a Med Flat Rate USPS Box).

    – James

    The page I need help with: [log in to see the link]

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  • Hi @petersenlloyd

    Thanks for reaching us and sorry for the delay in response due to the weekend.

    Could you please share a video or some screenshots showing how you’ve configured the discount rule? This will help us recreate the issue on our test site. Once we have the details, we’ll attempt to replicate it and proceed to the next step if the issue is confirmed.

    You can use Dropbox to share the screenshot or the video.

    Thank you,

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