ERROR: With DIVI standard contact form: “You must be human to send this form”

  • Resolved martindueck

    (@martindueck)


    1 year ago

    On other website, the hcaptcha plugin work seemlessly with DIVI and the standard Divi form. On some websites with the same configuration, the contact form can be filled out and the captcha can be solved, but when sending the form, it is not sent and instead the message appears “you must be human to submit this form”. Support from company hcaptcha could not help and an email to @kagg.eu was not answered yet. I feel helpless because even after some hours of testing I cannot find a solution and the hcaptcha works in other places on the websites. Please help!

    Kind regards,

    Martin

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor kaggdesign

    (@kaggdesign)

    I apologize – somehow, I overlooked your email. I have answered there. I will try to help you today.

    Plugin Contributor kaggdesign

    (@kaggdesign)

    Thank you for the report. It is a conflict in our plugin. I have fixed the issue, it is added to the v3.4.0 and will be published today or tomorrow.

    So far, you can turn off the off the integration with Divi Email Optin Form, and Divi Contact Form will start working.

    View post on imgur.com

    Plugin Contributor kaggdesign

    (@kaggdesign)

    hCaptcha v3.4.1 released.

    Thread Starter martindueck

    (@martindueck)

    Thank you very much for the fast reaction. After testing I can confirm that after updating the plugin to the newest version, the error is now gone and the contact form can be sent.

    Thanks and kind regards,
    Martin

Viewing 4 replies - 1 through 4 (of 4 total)
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