Error with Free Shipping Set-Up

  • Hi, in WOOCommerce Settings -> Shipments, I have set up two shipping options for my home country, Germany: a free shipping option for purchase orders above €100, and below €100 a fee of €6 should apply. Unfortunately, on the check-out page of the Webstore both options were displayed for the customer to choose from! I got over that hurdle with installing the plugin ‘WC-Hide-Shipping-Methods’. Now, only the ‘free shipping’ option is displayed, irregardless of the order value. Neither is desirable, obviously. I followed all the other advice: Clearing the cache, updating plugins, disabling/enabling plugins, etc. but none of it fixed the malfunction. What am I doing wrong and how can I fix it. I need to add that I am no developer and/or programmer, just your average, elderly user, and hence I haven’t added snippets or messed with codes…

    Many thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • No need for a plugin – have a look here: https://developer.woocommerce.com/docs/free-shipping-customizations/#1-code-snippets

    Thread Starter apositivetwist

    (@apositivetwist)

    Many thanks, my friend. However, as I said, I have never messed with the code and added snippets. Where to begin?

    Apart from that, should the shipment set-up not simply work. I mean its been offered. One would expect that it works…

    Anyway, if you could help me with the above?

    It’s always worked like that – I’ve answered this same question from people on here for years! For some reason Woo just won’t add it as an option in the shipping settings!

    The easiest way to add the code is to use: https://www.ads-software.com/plugins/code-snippets/

    Plugin Support Jonayed Hosen (woo-hc)

    (@jonayedhosen)

    Hi @apositivetwist ,

    By default, WooCommerce displays all available shipping rates if the items in the cart qualify for multiple options, such as free shipping and flat rate. This is why both rates are showing at checkout if the cart meets the conditions for free shipping.

    However, @seank123 has provided a great suggestion to resolve this issue. Adding the recommended code snippet to your site will automatically hide the flat-rate option when free shipping is available. If you’re comfortable with editing your site’s code, you can add this snippet to your child theme’s functions.php file.

    Alternatively, if you prefer a safer method, you can use a plugin like Code Snippets to add the code without directly editing your files.

    Please check and let us know if this helps you.

Viewing 4 replies - 1 through 4 (of 4 total)
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