Error with give WP form : Illegal string offset ‘number_decimals’

Hi @lionevi,
Glad you reached out. I’ll need a little more information to get started here.

First, send along your system information. You can do this by navigating to Donations > Tools > System Info (tab) and click the button to “Get System Report” and copy/paste that in your reply here.

Next, I’ll need some detailed steps to replicate. I’d like to see if I can get this error in a sandbox environment. I’ll need to know exactly the steps you take when you encounter this error.

Let me know if you have questions in the meantime, I’m happy to help.

WordPress Environment

Home URL: -
Site URL: -
WP Version: 6.2
WP Multisite: –
WP Memory Limit: 256 Mo
WP Debug Mode: ?
WP Cron: ?
Language: fr_FR
Permalink Structure: /%postname%/
Show on Front: page
Page on Front: Accueil (#19)
Page for Posts: Blog (#16)
Table Prefix Length: wpna_
Table Prefix Length: 5
Table Prefix Status: Acceptable
Admin AJAX: Accessible
Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, refunded, failed, revoked, cancelled, abandoned, processing, preapproval

Server Environment

Hosting Provider: DBH: localhost, SRV: -
TLS Connection: Connexion utilisé TLS 1.3
TLS Connection: Probably Okay
Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 128 Mo
PHP Time Limit: 90
PHP Max Input Vars: 3000
PHP Max Upload Size: 128 Mo
cURL Version: 7.88.0, OpenSSL/1.1.1t
SUHOSIN Installed: –
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
gzip: ?
GD Graphics Library: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

GiveWP Configuration

GiveWP Version: 2.25.2
GiveWP Cache: Activé
Database Updates: Toutes les mises à jours de la base de données sont terminéees.
Database Updates: All Database Migrations Completed.
Database Tables: ? wpna_give_donors? wpna_give_donormeta? wpna_give_comments? wpna_give_commentmeta? wpna_give_sessions? wpna_give_formmeta? wpna_give_sequential_ordering? wpna_give_donationmeta? wpna_give_revenue? wpna_give_migrations? wpna_give_log
GiveWP Cache: Activé
GiveWP Cache: ?Nouveau don?Re?u de dons?Donation Processing Receipt?Nouveau don hors-ligne?Instructions pour le don hors ligne?Enregistrement d’un nouvel utilisateur?Information d'enregistrement de l'utilisateur?Commentaire sur le don?Accès aux mails
Upgraded From: –
Test Mode: Activé
Currency Code: XOF
Currency Position: Après
Decimal Separator: ,
Thousands Separator:
Success Page: https://-/confirmation-de-don/
Failure Page: https://-/le-don-a-echoue/
Donation History Page: https://-/compte-donateur/
GiveWP Forms Slug: /donations/
Enabled Payment Gateways: Don de Test, Don hors ligne, Kkiapay
Default Payment Gateway: Kkiapay
PayPal IPN Notifications: N/A
Donor Email Access: Activé
Stripe Webhook Notifications: N/A

Active GiveWP Add-ons

Other Active Plugins

BetterDocs: par WPDeveloper – 2.3.6
BetterLinks: par WPDeveloper – 1.5.10
Dashboard Welcome for Elementor: par IdeaBox Creations – 1.0.7
Elementor: par Elementor.com – 3.12.0
Elementor Pro: par Elementor.com – 3.12.0
ElementsKit Lite: par Wpmet – 2.8.5
EmbedPress: par WPDeveloper – 3.6.8
Essential Addons for Elementor: par WPDeveloper – 5.6.4
Happy Elementor Addons: par weDevs – 3.8.3
IWS - Geo Form Fields: par ITs. Web Space – 1.0
KKiapay-Give: par Kkipay Developer Team ?? – 1.0.0
Loginizer: par Softaculous – 1.7.7
Lottie Player - Block: par bPlugins LLC – 1.0.8
Material Design Icons for Page Builders: par Photon WP – 1.5.0
MC4WP: Mailchimp for WordPress: par ibericode – 4.9.3
NotificationX: par WPDeveloper – 2.7.0
Polylang: par WP SYNTEX – 3.3.2
Polylang - Country Detection: par Markus Wiesenhofer – 1.3.1
Polylang Connect for Elementor: par Creame – 2.4.1
SchedulePress: par WPDeveloper – 4.2.4
Site Kit by Google: par Google – 1.96.0
Slate Admin Theme: par Ryan Sommers – 1.2.4
UpdraftPlus - Backup/Restore: par UpdraftPlus.Com, DavidAnderson – 1.23.3
White Label CMS: par www.videousermanuals.com – 2.5
Wordfence Assistant: par Wordfence – 1.0.9
Wordfence Security: par Wordfence – 7.9.2
WP Fastest Cache: par Emre Vona – 1.1.2
Yoast SEO: par Team Yoast – 20.4

Inactive Plugins

IP Locator: par Pierre Lannoy / PerfOps One – 3.7.1
LiteSpeed Cache: par LiteSpeed Technologies – 5.3.3
ManageWP - Worker: par GoDaddy – 4.9.16
Premium Addons for Elementor: par Leap13 – 4.9.52
SendWP: par – 1.3.1
The Plus Addons for Elementor: par POSIMYTH – 5.1.18
WP-Optimize - Clean, Compress, Cache: par David Anderson, Ruhani Rabin, Team Updraft – 3.2.14
Yoast Duplicate Post: par Enrico Battocchi & Team Yoast – 4.5

Active MU Plugins

ManageWP - Worker Loader: par GoDaddy – 1.0.0

Theme

Name: Hello Elementor
Version: 2.7.1
Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
Child Theme: Non – Si vous modifiez Give sur un thème parent que vous n’avez pas personnellement créé, nous vous recommandons d’utiliser un thème enfant. Voir Comment créer un thème enfant

Thanks !

Hi @lionevi,
I’ve done a bit of digging and I’m not able to replicate that warning you are seeing, but I do have some information to share with you.

This warning isn’t something that will impact your ability to accept donations, it’s basically an indicator that something is passing by that should be caught. It won’t stop your site from functioning properly, and it won’t cause you any trouble with accepting donations.

You’ll want to stop those warnings from displaying, and the best way to do that is by turning off wp debug log. You can use the following to suppress those warnings:

To turn off the display of error messages on your site:

define(‘WP_DEBUG_DISPLAY’, false);

To hide general PHP errors:

@ini_set(‘display_errors’, 0);

I’ll go ahead and mark this as resolved for now, but if you have other questions about this you can send them along right here and I’ll hop in for a look. Have a great day!