Error with ReCaptcha3 form submission

Hey @sweeppicker – Thanks for reaching out!

When you get a chance, please take a look at our documentation here to fix the issue that you’re facing with a JavaScript error message.

Please let me know how it goes!

Kindly,

I’ve turned off all my plug ins, and went through the documentation and it still doesn’t work.

It only works when I don’t use any recaptcha which means I am going to get flooded with spam. LOL

I’m so glad I didn’t upgrade to pro as it would have been a waste of money at this point!

• This reply was modified 1 year, 5 months ago by sweeppicker.

Your lack of response is really disappointing. This plugin is buggy as hell and doesn’t work. How do you expect people to pay for it? I’ll just go with an alternative since your too busy to provide customer support! What a joke!

Hey @sweeppicker – Thanks for following on this ticket, and I apologize for the delay due to the weekend.

I inspected the form, and when I tried to submit the form, I noticed “The form was unable to submit. Please contact the site administrator”.

To fix the issue, please try one of the options below:

1) Set a site cache lifetime of around 45 hours, and this should be sufficient to avoid submission errors.

2) You could change the cache lifetime of the WPForms form token, and for this, please check out?this article in the WPForms developer docs. Please note that this requires editing your website’s code, and is recommended for developers.

3) Disable the anti-spam feature in your form. If this works, please enable another anti-spam option for your forms.

Please let me know how it goes!

Kindly,