Error with syncing menus (AddonPremium Pack)

Hey there,

We have just purchased your ThreeWP Premium Addon Pack, as we needed to sync Menus, shortcode attachments and posts across 10 different sites. Let me explain the setup and which problems we encounter.

We are using the latest version of WordPress with a theme called “Renovate” (https://themeforest.net/item/renovate-construction-renovation-wordpress-theme/11789093). The plugin “Visual Composer” is one of the main parts of this theme to add content to the sites. We create posts and menus in our main site and sync them to the other sites just how it should be done in a normal multisite setup.

To understand our problem you have to know that we have a top (main) navigation in the header of the site and a second menu area (sidebar) on the left side of the page, which reflects the subnavigation of that particular topmenu element (check theme demo for what I mean).

When we create a post within Visual Composer we add the VC component called “WP custom menu” where we can select one of our menus we created within WordPress. Normally this adds a shortcode in the background with the ID of that particular menu. The shortcode looks like this:
...[vc_wp_custommenu nav_menu="5" el_class="vertical-menu"][/vc_column]...

For sure to sync this, we know that we have to push the menus before and for that we user your “Menus” addon, which works great, as it really syncs all menus to all the child sites. After we synced the menus and try to sync our post to a child site, we cannot see the menu on the child site. Only the post including the attachments (photos) has been synced. Also the shortcode for the menu has been synced, but the menu ID within the post differs from the actual real menu ID which I can find within the database. So it looks like that the ID doesn’t get translated well.

This means, that we are not able to sync posts in the future, as we have to correct the assignment on all child sites after a new broadcast all the time.

Can you help us to fix this? The site is still in development but should go live soon. I would provide more Information to you to access the site within a private chat.

Thank you in advance,
Nicolas
https://www.benicsolutions.com

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