Error with the API: FAILED_TO_PARSE_IMAGE

  • Resolved ProblemSolved

    (@problemsolved)


    6 years, 5 months ago

    I’ve just started receiving errors like this when publishing new posts in WordPress. I’m running a similar setup on a number of other sites and haven’t experienced the same error on those sites.

    There has been an error with the API: FAILED_TO_PARSE_IMAGE - Resource with URI [bundle://MixedCulture2018FirstPour.jpg] is not a supported format.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Kevin Fodness

    (@kevinfodness)

    Can you ensure that the image is actually a JPG and is not mis-named? Do you have problems with this image in any other utilities?

    Thread Starter ProblemSolved

    (@problemsolved)

    They are JPG images.

    Could it be because they’re in a Divi photo gallery? They can be seen in the URL I included in the first post. I have other pages it has failed on too. Appears they all involve the gallery.

    Plugin Author Kevin Fodness

    (@kevinfodness)

    Hi @problemsolved—

    Apologies for the delay in responding. It has been a very busy fall. Can you try again with the Remote Images setting turned on? That would allow the app to download the image directly rather than trying to bundle it up and send it to Apple.

    Plugin Author Kevin Fodness

    (@kevinfodness)

    Closing due to lack of activity.

Viewing 4 replies - 1 through 4 (of 4 total)
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