• Resolved heresthecavalry

    (@heresthecavalry)


    Hi there

    I’m running a security scan on my site looking for an issue (different). It pulled up an issue with Unlimited Elements which I let it fix, then the site crashed. Here is the error message:https://app.box.com/s/wbql5py59devhh8vns0lc9f80uv63biz
    which I got when i tried to go to the quarantine folder to restore it. I’ve now disabled the plugin by renaming it and the site is back up but I could do with having it back and I’m sure you’ll be able to fix it. Don’t know if that error message helps.
    Let me know!

    thank you, Gina.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Unlimited Elements

    (@unitecms)

    HI, I found the line with the fatal error. I need to see the widget name wich caused the error. it’s a widget editor, maybe some name is not appropriate. it can cause this bug. please poen support ticket from our site, we’ll check.

    Thread Starter heresthecavalry

    (@heresthecavalry)

    Hi there, just quickly. The only widgets I have activated are the Tile Gallery which I use extensively, Compact Gallery and Simple Slider. In fact I think I am only using Tile Gallery on this site (can’t remember lol).
    The only other thing you might need to know is that I disabled some unused widgets earlier that day. I think it was only the Better Docs ones though.

    I did re-upload it manually and it’s working fine though I haven’t re-scanned since. Hope this helps as I’m on the run today. Let me know if you need more and also when a fix is available as I have a ton of Compact Galleries (which are fabulous by the way, I recommend them to everyone) on several other property sites.

Viewing 2 replies - 1 through 2 (of 2 total)
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