Error with the stats

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  • Plugin Contributor Ryan C.

    (@ryancowles)

    Hi there!

    While your site is publicly accessible, we cannot access your site’s XML-RPC file:
    https://www.mowl.eu/xmlrpc.php

    This file is used by Jetpack and other plugins and apps to connect to your site, and must return the following message:

    XML-RPC server accepts POST requests only.

    Since your site returns an error for this page, some Jetpack features (like stats) may not work as expected. I would recommend that you check the following:

    1) Can you see the /xmlrpc.php file at the root of your WordPress installation when accessing your site via FTP?

    2) Do you use any security plugins that may block access to this file? If so, could you try to disable them?

    3) Does your hosting provider block access to this file? If you don’t find any plugin that may block access to the file on your site, I would recommend that you get in touch with your host.

    After you resolve the issue above, try connecting Jetpack again and see if the stats work as expected.

    Please let me know how that works for you!

Viewing 1 replies (of 1 total)
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