Error with Twitter and other bugs

  • Resolved databell96

    (@databell96)


    4 years, 9 months ago

    Just did the latest update a couple of days and there are bugs all over the place. Many are minor but the biggest one is that they will not let me add a twitter image under social. Also, the various categories, additional readability now do not stay open when I save updates to my posts.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Rank Math SEO

    (@rankmath)

    Hello @databell96

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Please update to the latest version, 1.0.43.1

    Please let us know if that helped.

    Looking forward to helping you.

    Thread Starter databell96

    (@databell96)

    It did not. I went to the Social Tab and I cannot add a picture or additional verbiage.

    Plugin Author Rank Math SEO

    (@rankmath)

    Hello @databell96

    Sorry for the issue you are facing.

    It is working fine on our end:
    https://i.rankmath.com/C1z9Ab

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Thread Starter databell96

    (@databell96)

    That’s the Facebook tab you’re entering the info in. I’m talking about the Twitter tab. Try again.

    Thread Starter databell96

    (@databell96)

    Also, I noticed in your demo that you’re using Gutenberg and we’re using the Classic Editor and we don’t believe Gutenberg is ready for prime time. Could this be the reason?

    Thread Starter databell96

    (@databell96)

    Found it. It’s a conflict with the Classic Editor, alright.

    This has got to work with the Classic Editor. Not just Gutenberg. A lot of sites still use the CLassic Editor and people refuse to switch to Gutenberg because of all the issues.

    Plugin Author Rank Math SEO

    (@rankmath)

    Hello @databell96

    Yes. Sorry for the issue.

    We are able to reproduce it and will fix it in an upcoming update.

    We will let you know when the update the out.

    In the meantime, if there’s anything else we can help you with, please let us know. We are here to assist.

    Thank you.

    Plugin Author Rank Math SEO

    (@rankmath)

    Hi @databell96,

    We have fixed this issue in the beta(v1.0.44-beta).

    Please update to the latest Beta version by following this tutorial:
    https://rankmath.com/kb/version-control/#beta-updates

    That should fix the issue for you.

    The final version will be released in a few days, and you will see a notification in your dashboard when an update comes.

    Please let us know if there’s anything else we can help you with.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)
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