Error with update data

  • Resolved audunmb

    (@audunmb)


    1 year ago

    I get the following error when updating data (step 3 in advanced setup)

     ERROR:
Data too long for column 'url' at row 1
Please try again an issue has occurred.

Please see the installer-log.txt file for more details.

    How do I fix this? It’s a localhost (with linux), so I have full control over the setup if there’s something I can change to avoid this.

    Log posted below the error (I guess this is from installer-log.txt?)

    

EXCEPTION ERROR:  Data too long for column 'url' at row 1
	FILE:/srv/http/attac2/dup-installer/classes/class.engine.php[411]
	TRACE:
#0 /srv/http/attac2/dup-installer/classes/class.engine.php(411): mysqli_fetch_assoc()
#1 /srv/http/attac2/dup-installer/classes/class.engine.php(327): DUPX_UpdateEngine::evaluatePagedRows()
#2 /srv/http/attac2/dup-installer/classes/chunk/class.chunk.s3.manager.php(59): DUPX_UpdateEngine::evaluateTableRows()
#3 /srv/http/attac2/dup-installer/classes/chunk/class.chunkingmanager.php(98): DUPX_chunkS3Manager->action()
#4 /srv/http/attac2/dup-installer/ctrls/classes/class.ctrl.s3.funcs.php(101): DUPX_ChunkingManager->start()
#5 /srv/http/attac2/dup-installer/ctrls/classes/class.ctrl.ajax.php(221): DUPX_S3_Funcs->updateWebsite()
#6 /srv/http/attac2/dup-installer/ctrls/classes/class.ctrl.ajax.php(95): DUPX_Ctrl_ajax::actions()
#7 /srv/http/attac2/dup-installer/main.installer.php(56): DUPX_Ctrl_ajax::controller()
#8 {main}

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @audunmb,

    We understand that you’re facing an issue that requires further investigation, and it may involve sharing log files containing sensitive information about your website. Unfortunately, such sharing is not allowed in www.ads-software.com forums for security reasons.

    To ensure your privacy and get the necessary support, kindly contact us through the form on our Contact Us page, and we’ll be more than happy to assist you promptly:

    https://duplicator.com/contact/?form=1

    Looking forward to hearing back from you.

    Thanks!

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @audunmb,

    I’m closing this support topic for inactivity. Please don’t hesitate to contact us in a Support Topic if you need any help with Duplicator.

    Thanks! 

    Thread Starter audunmb

    (@audunmb)

    Sorry, haven’t had the the time to follow up on this. Thanks for your reply, I’ve contacted you trough the Contact form on your webpage.

    I tried with the latest version of Duplicator, but still got the same issue again.

    Thread Starter audunmb

    (@audunmb)

    Thanks. This was solved with great support from Duplicator.

    If someone else encounters the same issue, here’s what I got help to to do:

    • Check the installl log-file and identify the table in the database that caused this. (In my case the wp_yoast_seo_links table).
    • Open the installer in Advanced Mode
    • Start the installation and complete the first two steps normally
    • Before starting Step 3 open phpMyAdmin in a new tab and navigate to the database on which the site is getting installed and find the table that causes the issue.
    • From at the top menu, click on Structure
    • Click on the action Change for the row with name url
    • Set Type to LONGTEXT and save
    • Continue with the installation where you were left off normally
    Plugin Support mohammedeisa

    (@mohammedeisa)

    @audunmb

    I’m glad that your issue has been resolved. Please don’t hesitate to create a new topic if you have any questions or need help.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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