• robwent

    (@robwent)


    After logging into the site, users now see the message:

    processing…
    ‘);document.close();

    And then the page fails to load.
    Disabling the plugin stops the error, but then user details won’t be synced.

    Let me know if I can provide any further details.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Alexandre Froger

    (@frogerme)

    Hi @robwent ,

    Do you have more info about that?

    • Browser used
    • Plugins/theme used (rule of thumb: this is a WPRUS issue if it happens with Storefront/any other WP default theme and no WP plugin enabled)
    • WPRUS settings – both sites – specially the “Miscellaneous” section

    Best

    Thread Starter robwent

    (@robwent)

    I posted a little too early yesterday.

    It turns out that this didn’t happen on an update. Another admin installed it yesterday before the problem occurred.

    It happened in all browsers just after a user tried to sign in.

    I’ll install on a copy of the site and let you know what I find.

    I’m also having this issue on 3 sites that were synced with WPRUS. It happens in Firefox and Chrome and with more than one theme (happened with custom theme, Visual Composer Starter, and Twenty Twenty-Three). In the WPRUS Miscellaneous settings the only thing checked is “Force Login Redirects & Logout Everywhere.” WPRUS also seems to have integration with the Essential Grid plugin, which we use, but haven’t done anything with it in WPRUS (that may not factor in, just thought I should mention it). When it happens I can refresh the page twice and it goes away.

    I also get this error on an iPhone. Refreshing the page lets the user in. Anyone have a fix?

    • This reply was modified 1 year, 9 months ago by micgamb.
    • This reply was modified 1 year, 9 months ago by micgamb.
Viewing 4 replies - 1 through 4 (of 4 total)
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