• Resolved Luka

    (@developersmi)


    We’ve just updated to v2.0.1 after 2.0.0. and we’re still unable to connect to Facebook trough the plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi Luka – @developersmi,

    Thanks for reaching out. I’m sorry that the plugin is not working as expected. Happy to help you with this!

    Would you please tell me a little bit more about what you are experiencing? Are there any error messages or screenshots that you can share? I look forward to your reply!

    Thanks,
    Marcus

    Thread Starter Luka

    (@developersmi)

    Hello, the only error we receive is:

    Oops, something went wrong.
    This may be because of a technical error that we’re working to fix. Please try reloading this page.

    That’s it – nothing more. No error code or anything.

    Hi @developersmi,

    Thank you for letting me know which error you are seeing. This error – accompanied by a graphic of a person with a wrench – usually relates to a permission issue within your Facebook business settings.

    For more help here, I would recommend clicking the small link in the lower-left corner asking if you need help. This will put you directly in contact with Facebook, who can help you sort this error out.

    Would you please reach out to them and let me know what they say?

    Thanks,
    Marcus

    Hey @developersmi,

    It has been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

    Thanks,
    Marcus

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Error with version 2.0.1’ is closed to new replies.