Error with WordPress v 6.0.1

  • Resolved zorbiz

    (@zorbiz)


    2 years, 3 months ago

    Hi, I get a problem with the admin panel when awesome-support v.6.1.0 is installed on WordPress v.6.0.1

    The WordPress dashboard starts lagging.

    When I deactivate awesome-support the error goes away.

    Operating System: Linux
    Software: nginx/1.21.4
    MySQL version: mariadb.org binary distribution v10.4.13
    PHP Version: 8.0.15
    PHP Memory Limit: 300M
    PHP Max Input Vars: 2000
    PHP Max Post Size: 50M

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @zorbiz

    This can be a conflict with another plugin.
    Quick Tip:?To track what’s the error about exactly. Turn your website’s debug mode on. Once you turn the debug mode on you would get the details of which file is causing it. There has been a critical error on your website. error. Make sure to check your site’s error logs on your server also. Please feel free to reply if you need any further assistance.?

    If you want to try our beta version 6.1.1, please open a ticket with us here
    https://getawesomesupport.com/contact/

    Regards

    Plugin Author yeisonbp

    (@yeisonbp)

    Hi @zorbiz,

    We released a new version. Please update and let us know if the issue continues.

    Best regards.

    Plugin Author yeisonbp

    (@yeisonbp)

    Hi,

    Marking as solved, but if the issue still continues, please reply and we will assist.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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