Error Woocommerce\Products\Feed not found
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Started recently getting an issue with the woocommerce facebook feed in the facebook-for-woocommerce/class-wc-facebookcommerce.php file. Including stacktrace. Any help with this would be appreciated!
2023-06-28T21:48:01+00:00 CRITICAL Uncaught Error: Class ‘WooCommerce\Facebook\Products\Feed’ not found in /home/softweir/public_html/wp-content/plugins/facebook-for-woocommerce/class-wc-facebookcommerce.php:166
Stack trace:0 /home/softweir/public_html/wp-content/plugins/facebook-for-woocommerce/class-wc-facebookcommerce.php(127): WC_Facebookcommerce->init()
1 /home/softweir/public_html/wp-content/plugins/facebook-for-woocommerce/class-wc-facebookcommerce.php(791): WC_Facebookcommerce->__construct()
2 /home/softweir/public_html/wp-content/plugins/facebook-for-woocommerce/class-wc-facebookcommerce.php(835): WC_Facebookcommerce::instance()
3 /home/softweir/public_html/wp-content/plugins/facebook-for-woocommerce/facebook-for-woocommerce.php(139): facebook_for_woocommerce()
4 /home/softweir/public_html/wp-includes/class-wp-hook.php(308): WC_Facebook_Loader->init_plugin(”)
5 /home/softweir/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
6 /home/softweir/public_html/wp-includes/plugin.php(517): WP_Hook->d in /home/softweir/public_html/wp-content/plugins/facebook-for-woocommerce/class-wc-facebookcommerce.php on line 166
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Hi @anvilhouse
Thanks for reaching out!
Can you please confirm that you are using the latest version of the plugin – 3.0.26 on your site?
If yes, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:
- System Status Report which you can find via
WooCommerce > Status > Get system report > Copy for support
You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.
Once we have more information, we’ll be able to assist you further.
We are completely up-to-date with our plugins for this website.
WordPress Environment
WordPress address (URL): https://www.softweir.ca
Site address (URL): https://www.softweir.ca
WC Version: 7.8.2
REST API Version: ? 7.8.2
WC Blocks Version: ? 10.2.4
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WP Version: 6.2.2
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Server Environment
Server Info: Apache
PHP Version: 7.4.33
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cURL Version: 8.1.2
OpenSSL/1.1.1u
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Database
WC Database Version: 7.8.2
WC Database Prefix: wp_
Total Database Size: 68.17MB
Database Data Size: 55.76MB
Database Index Size: 12.41MB
wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
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wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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Post Type Counts
attachment: 123
custom_css: 2
nav_menu_item: 2
page: 15
post: 5
product: 11
revision: 371
shop_coupon: 1
shop_order: 27
wpcf7_contact_form: 1
wpcode: 2
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Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
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Cart: #182 - /cart/
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Admin
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Notes: 169
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Complete: 849
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Failed: 7
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Status report information
Generated at: 2023-07-04 14:19:24 -03:00
`Howdy @anvilhouse
Thank you for reaching back, with the site’s System Status Report (SSR).
Could you try with temporarily disabling the security and caching plugins/functionality, and see if the issue persists, please?
If it does, could you try activating version 3.0.25 (direct link here), instead, and let us know how it goes?
Cheers!
I have disabled our cache plugin, cleared our caches, then re-enabled.
Proceeded to edit a product in catalogue and I am getting the proper sync now with no wc-logs errors reporting.
Looks like that did the trick!Hi @anvilhouse
Great news! I’m glad to hear that disabling the cache plugin, clearing the caches, and then re-enabling it has resolved the issue. I
If you have any more questions or need further assistance, feel free to create a new ticket.
Cheers! - System Status Report which you can find via
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