• Resolved anvilhouse

    (@anvilhouse)


    Started recently getting an issue with the woocommerce facebook feed in the facebook-for-woocommerce/class-wc-facebookcommerce.php file. Including stacktrace. Any help with this would be appreciated!

    2023-06-28T21:48:01+00:00 CRITICAL Uncaught Error: Class ‘WooCommerce\Facebook\Products\Feed’ not found in /home/softweir/public_html/wp-content/plugins/facebook-for-woocommerce/class-wc-facebookcommerce.php:166
    Stack trace:

    0 /home/softweir/public_html/wp-content/plugins/facebook-for-woocommerce/class-wc-facebookcommerce.php(127): WC_Facebookcommerce->init()

    1 /home/softweir/public_html/wp-content/plugins/facebook-for-woocommerce/class-wc-facebookcommerce.php(791): WC_Facebookcommerce->__construct()

    2 /home/softweir/public_html/wp-content/plugins/facebook-for-woocommerce/class-wc-facebookcommerce.php(835): WC_Facebookcommerce::instance()

    3 /home/softweir/public_html/wp-content/plugins/facebook-for-woocommerce/facebook-for-woocommerce.php(139): facebook_for_woocommerce()

    4 /home/softweir/public_html/wp-includes/class-wp-hook.php(308): WC_Facebook_Loader->init_plugin(”)

    5 /home/softweir/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)

    6 /home/softweir/public_html/wp-includes/plugin.php(517): WP_Hook->d in /home/softweir/public_html/wp-content/plugins/facebook-for-woocommerce/class-wc-facebookcommerce.php on line 166

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @anvilhouse

    Thanks for reaching out!

    Can you please confirm that you are using the latest version of the plugin – 3.0.26 on your site?

    If yes, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    • System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Once we have more information, we’ll be able to assist you further.

    Thread Starter anvilhouse

    (@anvilhouse)

    We are completely up-to-date with our plugins for this website.
    
    
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    Status report information

    Generated at: 2023-07-04 14:19:24 -03:00
    `

    Howdy @anvilhouse

    Thank you for reaching back, with the site’s System Status Report (SSR).

    Could you try with temporarily disabling the security and caching plugins/functionality, and see if the issue persists, please?

    If it does, could you try activating version 3.0.25 (direct link here), instead, and let us know how it goes?

    Cheers!

    Thread Starter anvilhouse

    (@anvilhouse)

    I have disabled our cache plugin, cleared our caches, then re-enabled.
    Proceeded to edit a product in catalogue and I am getting the proper sync now with no wc-logs errors reporting.

    Looks like that did the trick!

    Hi @anvilhouse

    Great news! I’m glad to hear that disabling the cache plugin, clearing the caches, and then re-enabling it has resolved the issue. I

    If you have any more questions or need further assistance, feel free to create a new ticket.

    Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Error Woocommerce\Products\Feed not found’ is closed to new replies.