• Hi, I am testing my new site and have EDD and EDD simple shipping. I also have EDD EU VAT Compliance installed and on testing my shipping product, I get this message:-
    Error: Your IP Address does not match your billing country. Please contact us to complete your order

    EDD say that this is a problem to do with your plug in, not their extension. I am based in the UK and am using the UK as my base country in EDD.

    Thank you in advance.

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  • I can exactly the same issue. I am in Austria. I try to pay for something on my website (to test that it works) and it says my ip is not in Austria – it definitely is and I have no VPN running

    The ability to switch off this check would solve our problem.
    This is vital if the system isn’t working correctly as i’m losing customers

    rachelsquires I don’t know if you found a fix but if not here’s what you can do.
    Edit the file includes/class-vgs-edd-eu-vat-compliance-checks.php

    comment out line 45:
    //edd_set_error(‘country_not_match’, __(‘Your IP Address does not match your billing country. Please contact us to complete your order’, ‘vgs_edd_eu_vat_compliance’));

    …this will now ignore the IP check. It’s not a perfect solution (it will be overriden if you update the plugin) but as the author hasn’t come back to review the problem it is the only option to go with for now.

    I had a similar problem.
    Did you install the database as suggested in the instructions?
    Once I did that, the IP detection appeared to work.

    ————————–
    GEO IP DATABASE INSTALLATION

    If you wish to used MaxMind GeoLite2 database you can download it freely from: https://dev.maxmind.com/geoip/geoip2/geolite2/ Once downloaded, please unzip the file and upload the database to the plugin dir.

    The database name should be: GeoLite2-Country.mmdb

    ?Why is not the database include in the module?

    The license from the database make it possible to be ship with plugin and meet GPL 2.0 license.

    Requirements

    Easy Digital Downloads
    ——————

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