Error! Your moodle site might not configured properly.

Hi Richard, Thanks for reaching our Support!!

May we know, whcih version of moodle are you using.

We have checked the same, it is working perfectly in moodle 3.4+.

Please follow the below steps to set this up in moodle :
Here you can see the Description page of this plugin in www.ads-software.com. (Please refer to this attachment https://drive.google.com/file/d/0Bx3S5WbEjHvpTklZX0pFLTFMWnpKcG9XQWFDWERjd0V4dDVB/view?usp=sharing)

Hi Downtown,

I followed those steps to the letter and in the order provided but I am still getting the same error. My web hosting service looked into it on their side and confirmed there were no security blocks preventing communication between the two sites, they also followed the correct steps on my site and confirmed the same error. (details at the end of the email). You will find screenshots of the process I followed via this link,

Perhaps there is a mistake or a clue in there somewhere. I am really at a loss and this is a critical element of what I am trying to build. Your support is very welcome!
I am not sure if it would help but if you would like my login credentials for wordpress and moodle perhaps you could look directly at my environment and spot something that is out of place?

Many thanks

Richard

[email protected] [~/public_html]# curl -IX GET https://cleverfoxlearning.com

HTTP/1.1 200 OK
Server: nginx
Date: Thu, 25 Jan 2018 17:29:09 GMT
Content-Type: text/html; charset=UTF-8
Transfer-Encoding: chunked
Connection: keep-alive
Vary: Accept-Encoding,Cookie
Cache-Control: max-age=3, must-revalidate
Host-Header: 192fc2e7e50945beb8231a492d6a8024
X-Proxy-Cache: MISS

[email protected] [~/public_html]# curl -IX GET https://cleverfoxlearning.com/cleverlearningportal/
HTTP/1.1 200 OK
Server: nginx
Date: Thu, 25 Jan 2018 17:29:17 GMT
Content-Type: text/html; charset=utf-8
Transfer-Encoding: chunked
Connection: keep-alive
Content-Language: en
Content-Script-Type: text/javascript
Content-Style-Type: text/css
X-UA-Compatible: IE=edge
Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0, no-transform
Pragma: no-cache
Expires: Mon, 20 Aug 1969 09:23:00 GMT
X-Frame-Options: sameorigin
Set-Cookie: MoodleSession=a616vgfqjujv903q1pr3vru4a0; path=/cleverlearningportal/; secure
Last-Modified: Thu, 25 Jan 2018 17:29:17 GMT
Host-Header: 192fc2e7e50945beb8231a492d6a8024
X-Proxy-Cache: MISS

I tried to add the link via the link button but it didn’t work here it is

https://drive.google.com/open?id=1oO1hF9BUfPzMsZk9MRwucIHNheQ1v9XP

Hello Richard,

Can you once go to MooWoodle General Settings and check whether all the fields have correct value (access url = https://cleverfoxlearning.com/cleverlearningportal and webservice token).

Also check the user you selected for the web service in moodle has supreme permission. Better if the user is an admin.

Thanks,
Downtown

Richard, we hope this issue is resolved.

If you need any further support, please open another thread.

Same error. Should it work in moodle 3.5?
Thanks

Hi Miguel, Just a quick note. I resolved this issue with my domain host service provider. In contrast to their original conclusion that there was no security block, it turned our there was one. They had a default security setting on their server to do with IP address relays being blocked (I am not an expert in that area so that description might be inaccurate) They were able to unblock the error for me and moodle could talk to wordpress (aLso I was hosting both sites, moodle and wordpress with the same provider)