• Resolved frodrig06

    (@frodrig06)


    2021-09-06 18:53:19: Error occurred while updating SpamFireWall local base. Error: WRONG_SITE_RESPONSE ACTION: sfw_update__worker RESPONSE: “<!DOCTYPE HTML> <html lang=”en-US”> <head> <meta charset=”UTF-8″ /> <meta http-equiv=”Content-Type” content=”text/html; charset=UTF-8″ /> <meta http-equiv=”X-UA-Compatible” content=”IE=Edge,chrome=1″ /> <meta name=”robots” content=”noindex, nofollow” /> <meta name=”viewport” content=”width=device-width,initial-scale=1″ /> <title>Just a moment…</title> <style type=”text/css”> ht”
    2021-09-06 18:53:45: Cron: Unknown error. Error: WRONG_SITE_RESPONSE ACTION: sfw_update__worker RESPONSE: “<!DOCTYPE HTML> <html lang=”en-US”> <head> <meta charset=”UTF-8″ /> <meta http-equiv=”Content-Type” content=”text/html; charset=UTF-8″ /> <meta http-equiv=”X-UA-Compatible” content=”IE=Edge,chrome=1″ /> <meta name=”robots” content=”noindex, nofollow” /> <meta name=”viewport” content=”width=device-width,initial-scale=1″ /> <title>Just a moment…</title> <style type=”text/css”> ht”

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello @frodrig06

    Press the button “Synchronize with cloud” in the anti-spam plugin settings.

    WordPress Admin Page —> Settings —> Antispam by CleanTalk

    Did it help?

    Also, give us 2 workdays for investigations.

    Thread Starter frodrig06

    (@frodrig06)

    Yes, it seems to have worked.

    Thanks

    Plugin Support SergeM

    (@serge00)

    You are welcome, @frodrig06!

    Hello,

    Thank you for the feedback! We have fixed the problem. It won’t return.

    Please, reinstall the plugin. ( Download link: https://github.com/CleanTalk/wordpress-antispam/releases/download/fix-version/cleantalk-spam-protect.zip )

    Here is an instruction you may find useful:

    1. Go to the WordPress Administrator Panel —> Plugins.
    2. Find the plugin “Spam Protection by CleanTalk” —> Deactivate.
    3. After the automatic page refresh, find the plugin again “Spam Protection by CleanTalk” —> Delete. Confirm “Yes, delete these files”.
    5. Go to Plugins —> Add New —> Upload Plugin.
    4. Download the plugin archive from the link above.
    6. Choose the downloaded archive and press “Install Now”.

    Contact us if you have any questions.

Viewing 4 replies - 1 through 4 (of 4 total)
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