Errors in logs

  • Resolved rspector

    (@rspector)


    1 year, 9 months ago

    Hello,
    I am getting hundreds of errors across multiple websites running Clean Talk. I have removed and reinstalled the plugins but the error persists. Here is an example.

    WordPress database error Can’t find file: wpjk_spbc_firewall_logs no such file or directory. Please advise ASAP as I cannot keep using your service with these errors creating log files that are over a gig.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Hello @rspector.

    Please make the Complete Deactivation. This will recreate the plugin tables.

    1. WordPress Admin Page —> Settings —> Security by CleanTalk —> General Settings —> enable the “Complete Deactivation” option —> Save Changes.
    2. WordPress Admin Page —> Plugins —> Installed plugins —> Security by CleanTalk —> Deactivate and then activate.
    3. Install the access key.

    Did it help?

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this thread as “resolved”.
    If the issue remains, you can reopen this thread or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Errors in logs’ is closed to new replies.