Warning Logs in WP backoffice an unable to enter joinchat adjustment page

  • Resolved sreveloc

    (@sreveloc)


    1 year, 4 months ago

    Hi,

    I recently buy the premium subscription because I was very interested in omnichannel.

    I installed the plugin, but now I’m not able to enter the Joinchat page in WordPress dashboard. If I enable the WP_DEBUG in WordPress settings, I can see the following warnings:

    • PHP Warning: Undefined array key 2 in <root-of-hosting>/wp-admin/menu-header.php on line 155
    • PHP Warning: Undefined array key 2 in <root-of-hosting>/wp-admin/menu-header.php on line 156
    • PHP Warning: Undefined array key 2 in <root-of-hosting>/wp-admin/menu-header.php on line 164
    • PHP Warning: Undefined array key 2 in <root-of-hosting>/wp-admin/menu-header.php on line 171
    • PHP Warning: Undefined array key 1 in <root-of-hosting>/wp-admin/menu-header.php on line 202

    That messages can be seen in the sidebar just above the Joinchat option.

    If I disable the Joinchat Premium plugin and everything back to work as usual.

    Using WordPress 6.1.3 and plugins:
    – Join.chat+ v1.1.0
    – Joinchat v5.0.12
    – Joinchat Premium 5.0.9

    Could I get some help?

    Thanks in advance

    • This topic was modified 1 year, 4 months ago by sreveloc.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Creame

    (@creapuntome)

    Hello, this is a Joinchat Premium issue and is fixed in version 5.0.10. You just need to update it.

    Note: You don’t need Join.chat+, can safely deactivate and remove it.

    Thread Starter sreveloc

    (@sreveloc)

    Cool, That works!

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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