Errors since today’s update

Update : 2.0.3 broke my site again. I can’t continue this way.

Sadly, goodbye Elementor.

Please go to Elementor > Tools > Regenerate CSS and let me know if it solve the problem.

In any case, you can always rollback to prev version v1.9.8 by going to > Tools > Version Control.

Thanks

Sorry ArielK. I don’t know what’s going on with you this week, a plugin that popular shouldn’t have that much hazardous updates. I personally cannot plan to have an unstable environment and invest troubleshooting like so everyday.

A word of support for ArielK: You can remain proud for your product, and issues occur – now it is important how you can support the avalanche of issues that were emerging in the wake of this recent update. (of course I honor the position Magellan takes, and know from my own experience about the frustration).

Here a recommendation to Elementor: SHOW YOUR USERS that you have control of the situation, and get some of your staff to participate in these threads, posting SIMPLE AND CLEAR POSTS THAT EXPLAIN IN SIMPLE LANGUAGE what is happening. That will show us all how much you care (which I don’t doubt) and will prevent folks from jumping ship and show loyalty to a GREAT PRODUCT!!!! – the world is not perfect, and the best we can do is COMMUNICATING!

Cheers,

Peter

Hi,

Before any major version update is released, we release a Beta version for early adopters and for theme and plugin authors to help them make the needed compatibility changes before the official release.

You can see an example here: https://github.com/pojome/elementor/issues/3706

During the beta period, we fix and improve the code based on the feedback we receive from users, making it more stable for scale. Once we feel safe enough we release the stable version.

We cannot always know exactly what causes every bug right away. We currently have more than 600K active installations, which means we have 600K different configurations (plugins, themes and servers). Therefore, immediately after the release of the version we check and examine every issue that comes and we fix it immediately.

We prefer to address issues immediately after they happen and release the patches immediately, even if it might seem strange to users that we’re releasing a lot of patch versions in a short time.

We try to learn and improve from version to version so we can be better, because we understand the magnitude of the responsibility we have, but if you want to help us, I invite you to subscribe to our mailing list for beta users so you can experiment with new versions in the development area: https://my.elementor.com/beta/

I hope I answered your questions,

Best regards

THANK YOU, Ariel, for your detailed response, it confirms my trust in Elementor, it is indeed an exciting product!!! – and of course, we users appreciate your efforts, including letting us know when glitches happen as you did above.

From your words above I conclude that there are indeed many *variables* that can present an issue, and it is not always possible, to have one patch address all the issues.

Thank you, Ariel, for your time to communicate, and I won’t take more of your time away working on the continuous improvement of Elementor!

Cheers,

Peter

Admitting errors would probably be more respectful towards your users than trying to blame the “different” configurations. We can understand errors. You’re humans, we are too, but we’re not fool. You’re not the only player out there and frankly, I rarely saw such a reckless and irresponsible attitude.

With great power comes great responsibility. Blame it on your developpement tests and urge to release something unstable. We’re not the Beta Testers as I can recall. Now, learn from that, be humble and don’t do this again. :-/