errors upon updating

  • I recently upgraded to the latest version of wordpress as well as updating my plugins.

    The only things that are not working properly are:

    – the “Add Media” link for my pages. I can upload images into the main gallery, but I cannot add images into my posts and pages.

    – there is random code at the top of every page saying WARNING (the rest is hidden by the nav bar)

    I have no idea what’s going on. I’ve never encountered these issues before. Please help! Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

  • Can you use your web browsers “View Source” to see if you can read the exact warning message?

    At any rate, make a backup of your database.

    Then, if you want, download a fresh copy of WordPress 3.6.1 to your local machine, unzip it, then upload these new WordPress files up to your server – with the exception of the wp-content folder, do not upload this folder! – and replace the old files on the server.

    See if that fixes things. If not, potentially the issue is with a plugin or your theme.

    To troubleshoot these, dissable your theme and enable a default WordPress theme (Twentytwelve or Twentythirteen) and disable all plugins and see if the error disappears. If so, slowly re-enable plugins one-by-one until the error appears. If the error doesn’t appear with the plugins, re-enable your theme. If the error appears upon enabling a non-standard theme then the issue is with the theme.

    Hope this helps!

    Moderator t-p

    (@t-p)

    Have you tried:

    -deactivating ALL plugins temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s). If you can’t get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application your host provides. If applicible, also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old.
    – To rule out any theme-specific issue, try switching to the unedited default theme for a moment using the WP dashboard. If you don’t have access to your admin area, you can switch to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides. Alternately, you can remove other themes except the default theme. That will force your site to use it.
    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive).
    – If the above troubleshooting steps fail to resolve the issue, try manually re-uploading all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones. Read the Manual Update directions first!

    Thread Starter itsjustglitter

    (@itsjustglitter)

    I don’t actually have access to the ftp site as I’m taking it over from someone else and I don’t even know if they have one!

    I also don’t know where to look in the code for the warning message..

    Contact the host to see if there’s SFTP access (or some form of remote server access).

    Thread Starter itsjustglitter

    (@itsjustglitter)

    I will, thanks bemdesign. This is the site I’m trying to fix, if that helps. https://hopechildafrica.org.au/online/

Viewing 5 replies - 1 through 5 (of 5 total)
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