Errors When Replacing Images

  • Resolved themorningline

    (@themorningline)


    4 years, 1 month ago

    The plugin worked well when I first installed it a few months ago, but now I frequently get errors when replacing images.

    When I try just replacing the file, I often get this error:
    “There has been a critical error on your website. Please check your site admin email inbox for instructions. [link to learn more about debugging in WordPress]”.

    When I try replacing the file, updating the links, etc., I usually get this:
    “Internal Server Error: The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.”

    I suspect that the plugin may also be causing issues when uploading images to the Media portion of WordPress. I’ll often get errors saying files couldn’t be uploaded, possibly because the server doesn’t have the resources to handle the file size. Typically, the files show up after refreshing the page.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Gerard Blanco

    (@sixaxis)

    Hi @themorningline,

    Sorry to hear about this ??

    I think the best you can do is contact your hosting provider, mainly because you mention that you also get errors when uploading images to the Media portion of WordPress, and our plugin does not run at all when that happens.

    In fact, I also experienced very similar issues in other personal projects, and it was always something related to the hosting.

    Let me know if you have any questions, please.

Viewing 1 replies (of 1 total)
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