Errors with international rates…
-
I’m having some errors reported when doing international shipping.
It seems to work fine on the Checkout Page, it’s the Cart page which brings the error up.
I am getting an error saying “Please enter a valid postcode / ZIP.” for international shipments. The particular example I’m troubleshooting is a shipment to Alagoas, Brazil in zip code 50703. It properly calculates the shipping dollar amount and goes through, but the error message that appears is going to be very concerning to any potential customer. Any idea what might be going on here?
It worked fine entering in details for Montreal Canada. I tried another address in Brazil (Rio de Janiero) and got the error again. I did Tokyo Japan and had no problem I tried Cork Ireland and it said no shipping methods are available on the screen but there was no actual ‘error message’. The ‘error message’ appeared when I entered in the Brazil information.
Any ideas?
The page I need help with: [log in to see the link]
- The topic ‘Errors with international rates…’ is closed to new replies.
