• Resolved runawaymartin

    (@runawaymartin)


    At my checkout I have added the ‘Additional Information’ fields. When a customer uses these they receive that information in their confirmation notification via email, but as the seller I am not getting this information in my notification . . . am I missing a step somewhere here?
    Also is it possible to get a cleaner, less cluttered, looking notification . . for example a copy of the one that the customer gets?

Viewing 10 replies - 1 through 10 (of 10 total)
  • Assuming that you’re using a customised version of the eShop extra fields plugin, have you remembered to add the extra field to the emails? Eg:

    // Adds extra field to emails
    add_action('eshopemailtags','eshop_extras_emailtags');
    function eshop_extras_emailtags() {
    	// display any new codes for emails
    	global $eshop_extra_fieldset_legend;
    ?>
    <li><strong>{EXTRAS}</strong> - <?php echo $eshop_extra_fieldset_legend;
    ; ?></li>
    <?php
    }

    is it possible to get a cleaner, less cluttered, looking notification . . for example a copy of the one that the customer gets

    See Cc-email-to-customer

    Thread Starter runawaymartin

    (@runawaymartin)

    Hi again esmi . .
    I really like the idea of the second option of receiving a copy of the customer’s notification but being a newby I tried pasting it into my site and locked up the whole thing . . had to get my host provider to get me up and running again.
    As I say, I like the idea, and would like to attempt to use it again . . can you tell me exactly where I place the code (treat me gently) . . .
    I appreciate the advice . . . Martin

    Add it to your theme’s functions.php file.

    Thread Starter runawaymartin

    (@runawaymartin)

    Is this where you mean . . . /wp/wp-admin/theme-editor.php?file=/themes/twentyten/functions.php&theme=Twenty+Ten&dir=theme
    I put it at the end last time and caused the lock-out. My host provider has put a “#” at the beginning of each line to get me up and running again.
    Is this the correct place to put it?

    No! In your theme’s functions.php file. Try looking in wp-content/themes/your_current_theme_name

    Hi ESMI

    You mention on your post above : “customised version of the eShop extra fields plugin” … where can I get this?

    I’ve looked for plugin extensions with this name and there appears to be none

    I have the latest version of ESHOP installed already

    I just need to add an extra field to the checkout form and receive that informaiton on my email when clients submit it…

    can you guide me through this?

    THANKS!

    Mate, I’ve added all the code you suggested and followed the instructions to the letter, and that has disabled my entire website!!!!! that’s not cool man! Now it wont load entirely!

    Same question as OP. I am not using a customised version of the eShop extra fields plugin, just the unadorned 6.2.12. Simply selected Settings > eshop > Cart Options, and then selected No for Hide the Additional information form fields.

    During checkout, as a buyer, there was an Additional Information field into which I typed some info. I then expected that information to come through along with order details when I selected eshop > Orders. But it has not … what am I missing here?

    Thank you

    Please post your own topic.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘eShop Settings – Additional Information field’ is closed to new replies.