Essential Blocks causing JSON response Error

Hi Joe Jacks

I hope you are fine today.

Sorry to hear about your inconvenience. For detailed troubleshooting purposes, we may need some information about your site, so can you please reach us here and share the details? Our team will take care of the rest.

Thanks

We’re also experiencing this.

Also, since updating from 4.4.1 to 4.4.6 when using Block Patterns in WooCommerce product descriptions the updating of the product takes forever and the CPU load spikes on all cores and remains high for 5-10 minutes.

Edit: Upon further testing the above issue seems to have been introduced in version 4.4.4 and is still prevalent in 4.4.5 & 4.4.6.

There are some excessive performance issues or infinite loop/update scenarios which are handled very poorly I’m afraid.

• This reply was modified 10 months, 3 weeks ago by cpiechotta.

@cpiechotta That would align with what I’ve experienced. It’s only recently, after updating, that this issue has occurred.

The site I have Essential Blocks on doesn’t have WooCommerce but is experiencing the exact same issues that you’re facing. After trying to save, it seems to spike the CPU & it seems to put in a load of requests, which my server blocks as spam attacks. For 5-10 minutes, I get blocked from accessing all sites on the hosting plan.

I emailed the details above a few days ago and haven’t heard back yet.

• This reply was modified 10 months, 3 weeks ago by Joe Jacks.

Hi Joe Jacks

I hope you are fine today.

Actually, we have replied to you on 03 January, but from our system it seems the email was not delivered to you. Can you please check your mail service, is their any restriction for that email was bouncing. If possible can you reach us with any other email.

Thanks & regards

Hi cpiechotta

I hope you are fine today.

I have forwarded your message to our team, if there is any issue we will solve it, please allow us some time.

Thanks

I can confirm this, I also had many problems with slowness and WSoDs, the slowness and sometimes WSoDs happened when I tried to save the editions done in Gutenberg, I disabled it and now the backend saves and frontend loads fine.

Hi Joe Jacks

I hope you are fine today.

We have replied to you on another mail, which you sent to use today. Please reply back to us on that mail.

Looking forward to hearing from you.

Thanks

Hi msendra

I hope you are fine today.

We have released a new update of Essential Block plugin 4.4.7, can you please update the plugin and check the scenario?

Joe Jacks, confirms to us, that the above-mentioned issue is not available for him. with the latest version of the Essential Block plugin.

Thanks

Hello There,

Same issue with our WP.

Currently using the latest Free Version: 4.4.7, it hangs the whole server when page UPDATE is hit, it creates several POST requests and overwhelms the server with 503 errors.. The issue was noticed last month ( old version, current version same issue )

——WebKitFormBoundarycBkEgJ4E3HVwfp9t Content-Disposition: form-data; name=”action” global_styles_update ——WebKitFormBoundarycBkEgJ4E3HVwfp9t Content-Disposition: form-data; name=”admin_nonce” e4e2af97c0 ——WebKitFormBoundarycBkEgJ4E3HVwfp9t Content-Disposition: form-data; name=”eb_global_style_key” global_colors ——WebKitFormBoundarycBkEgJ4E3HVwfp9t Content-Disposition: form-data; name=”eb_global_style_value” [{“color”:”#101828″,”name”:”Primary Color”,”slug”:”primary”,”var”:”–eb-global-primary-color”},{“color”:”#475467″,”name”:”Secondary Color”,”slug”:”secondary”,”var”:”–eb-global-secondary-color”},{“color”:”#98A2B3″,”name”:”Tertiary Color”,”slug”:”tertiary”,”var”:”–eb-global-tertiary-color”},{“color”:”#475467″,”name”:”Text Color”,”slug”:”text”,”var”:”–eb-global-text-color”},{“color”:”#1D2939″,”name”:”Heading Color”,”slug”:”heading”,”var”:”–eb-global-heading-color”},{“color”:”#444CE7″,”name”:”Link Color”,”slug”:”link”,”var”:”–eb-global-link-color”},{“color”:”#F9FAFB”,”name”:”Background Color”,”slug”:”background”,”var”:”–eb-global-background-color”},{“color”:”#FFFFFF”,”name”:”Button Text Color”,”slug”:”buttonText”,”var”:”–eb-global-button-text-color”},{“color”:”#101828″,”name”:”Button Background Color”,”slug”:”buttonBackground”,”var”:”–eb-global-button-background-color”}] ——WebKitFormBoundarycBkEgJ4E3HVwfp9t–

Thanks

• This reply was modified 10 months, 2 weeks ago by standtech.

Hi standtech, msendra, Joe Jacks

I hope you’re doing well. Sorry for the late reply. We’ve released version 4.4.12 to address the issue you mentioned. Kindly update the plugin and inform me of the outcome. Looking forward to your response.

Have a great day!